Tel:01392 678010
Fax:01392 682775
Email:commercial@southwestmediation.co.uk



“I found mediation very quick to get results and would think less stressful than courts.”




“It helped me in talking logically rather than emotionally.”

Civil and Commercial Mediation

Why use mediation?

Commercial mediation helps you take control of the situation and work out a pragmatic and acceptable solution that takes account of all your particular concerns. Solutions arrived at through commercial mediation are usually found more quickly and less expensively than solutions reached through solicitors or by way of court proceedings.

An experienced neutral mediator helps the parties in dispute reach their own negotiated settlement, acceptable to all and by all.

It is voluntary, confidential and non-binding unless and until the parties reach an agreed settlement.

It is quick (most mediations are settled within a day), flexible and inexpensive AND it works – we find that more than 80% of mediations are successful.


How does it work?

Mediators do not take sides or tell you what to do. Prior to the mediation the mediator will usually speak to each side to find out the background to the disagreement and check whether people are willing to mediate and explain the mediation agreement, which you will be asked to sign.

There are different ways of mediating. Some people do not wish to meet at all and some wish to have a face to face discussion. Usually a substantial part of the civil or commercial mediation will take place with the parties in separate rooms, with the mediators moving between them discussing the available options in confidence and helping to build a co-operative atmosphere in which a solution to the dispute can be found.

Mediations can take anything from 2 hours to several days for difficult cases but the vast majority are normally completed within a single day. At the end of the mediation, the parties agree with the mediator what the summary of the outcome will say, and with whom it will be shared. Both parties will sign it and their legal advisors will be able to take steps to terminate any litigation.

Tel: 01392 678010 Fax: 01392 682775 Email: commercial@southwestmediation.co.uk